CANCELLATION/RETURN POLICY

CANCELLATION/RETURN POLICY

Please submit any cancellation via email to cancelyourorder@recoveryiv.com, or call on our business phone at (503)544-6960.

 
E-Mail cancellations must contain the following: First name, Last Name, Order Number, and email address. This information must be identical to the information originally submitted in your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
 

 
Every effort will be made to accommodate the cancellation of your treatment, providing your treatment has not been completed. In the event that a cancellation was submitted (via email or phone) within 24 hours of your appointment date, Recovery IV reserves the right to refuse any future treatment as its medical staff deems necessary to safeguard the efficiency and organization of the treatment schedule. Group treatment bookings of 2 individuals or more require at least 48 hour notice of cancellation.

Thank you for your valued business!